Humphrey Koala | Soft Toy

$49.00 AUD

Humphrey Koala is made from beautifully soft 100% cotton plush in a warm caramel shade, with contrasting chocolate corduroy hands and feet. He wears a cosy Australian merino wool scarf, knitted in classic mustard and cream stripes, perfect for fun adventures. Humphrey loves building tall towers of blocks that reach the sky, and racing his cars down the hallway to see how far they can go. He doesn’t like broccoli. • Measures 25cm • Australian designed • Suitable from birth

 

Shipping

Standard Shipping

  • Free shipping Australia-wide on orders $100+ (excludes ceramics, bulky & heavy items).

  • Orders under $200: $11 flat rate.

  • Orders containing ceramics: $17 flat rate.

Local Options

  • Local Pick-Up: Select “Pick Up” at checkout and collect from our store at your convenience.

  • Local Delivery: Available by courier for a reduced rate. Delivery takes ~3 business days.

Delivery Times

  • We ship via Australia Post & Couriers Please.

  • Standard delivery is usually 3–7 business days depending on your location.

  • Please allow a little extra during peak times or unexpected events (weather, postal delays, etc.).

Helpful Tips

  • Double-check your address at checkout to avoid delays.

  • Use your tracking link to follow your order’s journey.

  • If your parcel is delayed, contact Australia Post or Couriers Please directly, or get in touch with us if you need a hand.

Returns

 

Exchanges & Credit Notes

  • Exchanges or credit notes are available within 14 days of purchase.

  • No returns, exchanges, or refunds on sale items.

  • Credit notes are valid for 12 months from the issue date.

  • We can only offer one exchange per order.

Items must be

  • In original condition, unworn, and with tags attached.

  • Returned with proof of purchase.

  • (Please note: earrings and swimwear cannot be returned for health reasons.)

Refunds

  • We do not offer refunds for change of mind, wrong choice, or pre-orders.

  • Refunds are only issued if an item is deemed faulty, in line with Australian Consumer Law.

  • If a fault occurs, we’ll first check with the supplier/brand for a replacement. If unavailable, we’ll issue a refund.

Shipping & Returns

  • Return shipping costs are at the buyer’s expense.

  • We can’t accept returns outside the 14-day period.

  • Any damage during shipping is outside our control, but we’ll always do our best to help resolve with Australia Post.

Sustainability Note

We use Bio Post packs and often reuse boxes to minimise waste—your order may arrive in recycled packaging, always packed with care.

By purchasing, you agree to these terms. For assistance, email returns@tallowandtide.com