Terra Botanica
This collection includes
- 500ml Rosalina & Peppermint Hand & Body Lotion
- 500ml Rosalina & Peppermint Hand Wash
Natural Hand Wash
Aqua (purified water), decyl glucoside (plant-derived surfactant), lauryl glucoside (sugar-derived surfactant), glycerin (plant-based), xanthan gum (plant-based thickener), citric acid (pH adjuster), melaleuca ericifolia (rosalina essential oil), mentha piperita (peppermint essential oil), sodium benzoate (preservative), potassium sorbate (preservative), sodium chloride (natural thickener), sodium cocoyl glutamate (coconut-derived), glyceryl caprylate (sugar-derived).
Natural Hand & Body Lotion
Aqua (purified water), caprylic capric triglyceride (coconut-based), glycerin (plant-based), stearyl alcohol, cetyl alcohol (plant-based), glyceryl stearate (plant-based), xanthan gum (plant-based thickener), triticum vulgar (wheat germ oil), glyceryl caprylate (plant-based surfacant and emulsifier), mentha piperita (peppermint essential oil), melaleuca ericifolia (rosalina essential oil), stearic acid (plant-based), sodium levulinate, sodium anisate (plant-based preservative), tocopherol (vitamin E).
Standard Shipping
-
Free shipping Australia-wide on orders $200+ (excludes ceramics, bulky & heavy items).
-
Orders under $200: $11 flat rate.
-
Orders containing ceramics: $17 flat rate.
Local Options
-
Local Pick-Up: Select “Pick Up” at checkout and collect from our store at your convenience.
-
Local Delivery: Available by courier for a reduced rate. Delivery takes ~3 business days.
Delivery Times
-
We ship via Australia Post & Sendle.
-
Standard delivery is usually 3–7 business days depending on your location.
-
Please allow a little extra during peak times or unexpected events (weather, postal delays, etc.).
Helpful Tips
-
Double-check your address at checkout to avoid delays.
-
Use your tracking link to follow your order’s journey.
-
If your parcel is delayed, contact Australia Post or Sendle directly, or get in touch with us if you need a hand.
Exchanges & Credit Notes
-
Exchanges or credit notes are available within 14 days of purchase.
-
No returns, exchanges, or refunds on sale items.
-
Credit notes are valid for 12 months from the issue date.
-
We can only offer one exchange per order.
Items must be
-
In original condition, unworn, and with tags attached.
-
Returned with proof of purchase.
-
(Please note: earrings and swimwear cannot be returned for health reasons.)
Refunds
-
We do not offer refunds for change of mind, wrong choice, or pre-orders.
-
Refunds are only issued if an item is deemed faulty, in line with Australian Consumer Law.
-
If a fault occurs, we’ll first check with the supplier/brand for a replacement. If unavailable, we’ll issue a refund.
Shipping & Returns
-
Return shipping costs are at the buyer’s expense.
-
We can’t accept returns outside the 14-day period.
-
Any damage during shipping is outside our control, but we’ll always do our best to help resolve with Australia Post.
Sustainability Note
We use Bio Post packs and often reuse boxes to minimise waste—your order may arrive in recycled packaging, always packed with care.
By purchasing, you agree to these terms. For assistance, email returns@tallowandtide.com
