Q: Is Vintage pre-loved?
A: Mostly, yes! Most vintage has had a beautiful life before you get your hot lil hands on it. We will clarify any defect in the descriptions, or it has made it this far with its tags still on.
Q: Do you offer returns?
A: Yessirrey. Within 14 days of purchase. Exchange only. No refunds. You can email email@example.com for customer service regarding returns. No returns or exchanges are granted on sale items.l **Any return shipping costs are at buyers expense**
Q: Do you ship to here there and everywhere?
A: Yeppo. We ship worldwide. Free shipping on all domestic order over $100. $9 shipping within AUS under that amount, and $20 international shipping outside of AUS. We also offer Local Pick up for those local loves that want to nab something and pick it up later.
Q: How long does shipping take?
A: We ship every Monday and Thursday typically, more often if we can! After that, 3-7 days for standard post. 2-5 days express. 7-12 internationally. We post through Aus Post and are at their liberty. It will take longer in peak times ie: Christmas, Easter etc. If you are on a time limit, please keep these time frames in mind or email us firstname.lastname@example.org if you need alternate delivery methods.